Our Commitment to Your Privacy

Welcome to Pink Rose Accessories ("we," "our," "us"). Your privacy is incredibly important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your personal data and handling it responsibly, in compliance with applicable laws, including Tunisia's Organic Law No. 2004-63 on the Protection of Personal Data.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide to Us

• Contact Information: Your name, shipping address, billing address, email address, and phone number when you place an order or create an account.
• Account Credentials: Your username and password if you create an account on our site.
• Communications: Any information you provide when you contact us for customer support or subscribe to our newsletter.

Information Collected Automatically

• Device and Usage Data: Your IP address, browser type, operating system, pages you visit on our site, and the dates/times of your visits.
• Cookies: We use cookies to enhance your browsing experience, remember your preferences (like items in your cart), and analyze site traffic. You can manage cookie preferences through your browser settings.

Payment Information

When you make a purchase, your payment details (such as credit card numbers) are processed by a secure third-party payment processor. We do not store or have direct access to your full payment card information.

2. How We Use Your Information

We use the information we collect for several purposes:

• To Fulfill Your Orders: To process your payments, ship your beautiful accessories, and provide you with order confirmations and updates.
• To Provide Customer Support: To respond to your questions and resolve any issues.
• To Improve Our Store: To analyze how our customers use the site, which helps us improve our products and website experience.
• For Marketing (With Your Consent): To send you newsletters, special offers, and promotions that we believe may interest you. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link.
• For Security: To protect our website from fraud and ensure the security of our platform.

3. Who We Share Your Information With

We do not sell your personal data. We may share your information with trusted third-party service providers only when necessary to run our business, such as:

• Payment Processors: To securely handle your payments.
• Shipping Carriers: To deliver your orders to your doorstep.
• Marketing Platforms: To manage our email newsletters, if you have subscribed.

We ensure these third parties are contractually obligated to protect your data and use it only for the purposes for which it was shared.

4. Your Data Protection Rights

In accordance with Tunisian law and other international data protection standards, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, particularly for marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Tunisian Data Protection Authority, the INPDP (Instance Nationale de Protection des Données Personnelles).

5. Data Security

We take the security of your data seriously. We use technical and administrative security measures, such as SSL (Secure Sockets Layer) encryption, to protect your personal information from unauthorized access, use, or disclosure.

6. Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:

Email: contact@pinkrose.online

Pink Rose Accessories
Liberty street, No'47, Tunisia