1. Order Processing Time

All orders are processed and shipped from our fulfillment center within **1-3 business days** (Monday to Friday, excluding holidays).

2. Domestic Shipping (Within [Your Country])

We offer the following shipping options for domestic orders:

*Delivery times are estimates and may vary due to carrier delays or peak season volumes. Delivery time starts after the 1-3 business day processing period.

3. International Shipping

We proudly ship Pink Rose jewelry globally! International shipping rates are calculated at checkout based on destination and package weight.

Important Notes for International Orders:

• **Customs and Duties:** The customer is responsible for any applicable customs, duties, tariffs, or taxes mandated by the destination country. These fees are not included in your shipping cost and are typically paid upon delivery.
• **Delivery Time:** International delivery can take **8–20 business days**, depending on customs processing in your country.

4. Damaged or Lost Packages

If your package arrives damaged, please take photos of the box and the damaged contents and contact us immediately so we can file a claim and send a replacement.

If your tracking information shows "delivered" but you have not received your package, please check with neighbors and your local post office. If the package cannot be located after 7 days, please reach out to our support team.

Have specific questions about your shipment?